Cheltenham Tenants

Harwards Sales & Lettings are a Cheltenham Letting Agents committed to providing a fast, efficient and effective service to prospective tenants. Whether looking for a house, flat, bungalow, studio apartment or room to rent in Cheltenham, we will ensure that you are listened to by our lettings team sales staff. Any property we recommend you to view is fully matched on the criteria you provide to us.

With many years experience as letting agents and as tenants in Cheltenham, we believe that we have a natural feel for delivering the service that you desire from a professional residential property agent. Let us take the stress out of finding a new home for you to rent.

Although we are both a Cheltenham based letting agents and a Cheltenham property management company, some of our more experienced landlord clients choose to manage their properties themselves. If you have a preference for to let properties managed by an agent or those managed by a landlord, please do let us know.

If you are looking for a very specific category of property for rent, such as rural houses with land, new build apartments or a town house with a garage, please do start the process early. Though Cheltenham offers a wide range of property to let it is sometimes difficult to meet demand with sufficient supply in respect to certain property specifications.

Register with Harwards Lettings Cheltenham

We aim to tailor our lettings service to your situation. If you do not have the time to search available rental property listings, or are looking to rent in more than two months time, please simply leave us your to let requirements via the ‘Contact’ tab on our home page.

We also offer a facility for you to be kept up to date with all of our latest new rental property. If you would like us to provide you with the latest properties information please just register from the ‘Keep Up To Date’ tab on the front page.

Viewing Appointments

Viewings of properties to let can be arranged for any day of the week at a time of your convenience, unless of course we have been given set times for visits by the landlord or sitting tenant.  We want you to rent our properties and will be as flexible as possible to promote this possibility.

All viewings are accompanied by a member of our Cheltenham lettings team. It is usual to meet at the property however we can arrange for you to meet at our office. If you do not have transport we can in some instances offer to take you to the viewing appointment.

Property Reservation & Administration Fees

In the event of matching a suitable property to let we require that you pay your administration fees in advance so as to offer the landlord some security before we remove their property from the available list. The money we take is split between paying for background checks and the holding of a security deposit. The remaining monies will then be processed as the fee for creation of contracts and staff time spent on administration of the process.

Reference process

Our landlords require that all prospective candidates have been properly checked for any issues which would cause them to be a higher risk tenant. This process is made simple by our using a professional reference agency. Each prospective tenant will complete a simple form that allows a professional agency to run the required checks. Some problems can be dealt with by offering us a guarantor or paying additional rental monies in advance.

Deposit

We require that a security deposit is held against each property rented through us. This money is registered with the Tenancy Deposit Scheme and is thus secure throughout the period of the tenancy. Please ensure that you keep a record of your deposit I.D. number as it will be required at the end of your occupancy. Our aim is that all properties are kept to a high standard and that all deposits returned in full following the inventory based check out. We will only apply for access to deposit money in the event of a property being left in an unacceptable condition.

Tenants must make us aware of any error held on the inventory within one week of taking occupancy. We will then investigate comments and modify records if appropriate.

Inspections & maintenance

During the tenancy we will make tenants aware of any required visits to their home by our property management staff and contractors. Unless work is required to be done on an urgent basis we will give twenty four hours notice before anyone enters the property. Inspections will initially be carried out after three months and then following this they will be every six months.

Submitting notice

Please ensure that your notice to leave a property is given at least one month in advance of the date you will vacate. If you vacate prior to the end of your agreed term of tenancy you will be billed for the remaining days unless a new tenancy is to begin on the property in that period. 

Following the end of your tenancy we will arrange for one of our team to visit the property with the inventory to ensure it is returned in a reasonable condition taking into account fair wear and tear. Only once this has been carried out can we begin the process to release deposit monies.

 

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